Local credit transfer

Recharge with a free of charge text message:

• Every Ooredoo recharge card has a unique 14-digit recharge code. To recharge your Ooredoo Hala prepaid account, scratch the coated area on the back of the card to get your recharge code.
• Dial *115* followed by the 14-digit recharge code followed by # and press the ‘send’ button. Do not use spaces or any additional characters. Your account will be credited and you will receive confirmation of recharge through a balance notification message.

Recharge with a free of charge call:

• Scratch the coatedarea on the back of the Ooredoo recharge card to reveal the 14-digit recharge code.
• Call 1502 from your mobile handset with your Ooredoo SIM-card already loaded.
• Follow the voice instructions (when calling for the first time or when language has not been set, please follow the instructions and choose the preferred language by pushing “1” for Arabic, and “2” for English).
• Press “1” to recharge. Enter the 14-digit recharge code in your mobile handset. The 14-digit recharge code will be repeated – press “1” to confirm. Your account will be recharged and you will receive confirmation of recharge through a balance notification message.

Recharge when Roaming:

If you are roaming in another country, you can recharge with a free of charge text message if you have a valid recharge card code.

Ooredoo helps you keep track of your mobile spending conveniently. Here are a few ways by which you can check your Ooredoo Hala prepaid account balance:

• Type *102# on your phone and then press the call button. A few seconds later you will receive information on your account balance on your mobile handset; or
• Call 1502 and follow the instructions; or
• Choose Balance from the list of preinstalled numbers on your Hala SIM-card and then press the call button; or
• Log in to MyAccount to look up details relating to your Ooredoo account and call history.

All the above services are free of charge.

E-Recharge is a SMS-based credit transfer facility that enables all Hala prepaid customers to transfer credit from their account to any other Hala customer.

It is ideal for customers, who have no cash at hand to buy a recharge card, or customers travelling abroad or in rural areas where no recharge cards are available. The activation of the service is free.

Service charge is 10bz per request.

How to use E-Recharge?

• Using Ooredoo Oman app -> Financial Services section -> Local Credit Transfer
• Using the USSD channel, dial *222*2*2#

Customers can visit any of the Ooredoo Stores across Oman and purchase talk-time credit electronically through E-Recharge. Credit can be purchased in denominations as low 100 Bz or as high as RO 1000. E-Recharge purchases of RO 50 and above will get a discount of 5.25% at all Ooredoo Stores.

Now you can easily receive credit via SMS from Shahry postpaid customers.
Click here for more information on Ooredoo Post to Pre Recharge service.

Ooredoo has partnered with Oman Arab Bank to offer you more convenient, innovative and customer-friendly ways of recharging your Hala prepaid account.

At a branch:

Visit any Oman Arab Bank branch and ask to recharge any Ooredoo Hala prepaid account. Receive an instant confirmation from Oman Arab Bank via a printed receipt and an SMS confirmation message from Ooredoo that your Hala prepaid account has been credited electronically with the amount of credit requested. This service is available free of charge.

At a FastBank Centre:

Hala prepaid customers can recharge their Hala account at any Oman Arab Bank self-service FastBank Centre. Visit any OAB FastBankCentre, enter your telephone number and any credit between RO 1 and RO 999. The system will then electronically transfer the requested amount to your prepaid account.

Ooredoo Hala prepaid customers can use BankMuscat electronic channels such as Cash Deposit Machines, ATMs, Online Banking and Call Centre to recharge their account. All recharging services are free of charge and are provided real time.

Now experience even more choice and convenience in recharging, with the freedom to select any amount from a minimum of RO 1 to a maximum of RO 100 per transaction.

Recharge via Easy Deposit Machines (CDM):

If you are a Hala prepaid customer but not a current BankMuscat customer, you can recharge your Hala prepaid account by visiting any of the over 30 BankMuscat Cash Deposit Machines in Oman.

Recharge via Automatic Teller Machines (ATM):

Recharge your Hala prepaid account by visiting any of the over 200 BankMuscat ATMs in Oman.

Recharge via Online Banking:

Visit www.bankmuscat.com to recharge your Hala prepaid account anytime, anywhere in the world.

Recharge via Call Centre:

Call the BankMuscat Call Centre at 24795555 any time, any day to recharge your Hala prepaid account.

Check the latest balance on your handset after every transaction by dialling the toll free #1502 or entering the short code *102#.

Hala prepaid customers can now enjoy even greater options for recharging than before through the Ooredooe Voucher service.

This innovative and convenient service is available through a network of over Ooredoo AccreditedDealers throughout Oman from as far as Hurmuz in Khasab in the North and as far as WadiShaith in Thumrait in the South.