Product & Services

You can find your PUK number through the below channels:

• Ooredoo oman App: by click on Help & support than Retrieve PUK
• 1500 self-service: by calling 1500 self service

You can change ownership by visit our Ooredoo store

Note : both customer should be present ,the owner and the new owner with ID card

please be informed that the Vanity Number (Special Number) Change Ownership business rules are as below:

Relationship Matrix:

First Level Relatives: Father and mother, son and daughter, husband’s father and mother, wife’s father and mother. Second Level Relatives: Grandfather and grandmother, brother and sister, son’s son and daughter, daughter’s son and daughter, siblings of husband or wife, grandfather and grandmother of husband or wife. Third Level Relatives: Grandfather and grandmother of father and mother, daughter and son of son’s son, daughter and son of son’s daughter, son of daughter’s son, daughter and son of daughter’s daughter, uncle and aunt, nephews and nieces, uncles and aunts of husband and wife, husband and wife’s nephews and nieces, grandfathers and grandmothers of fathers and mothers of husband and wife.

From the phone by clicking on the number then add the number in the blocked list