Post paid service FAQ

You can activate Shahry Plans by visiting your nearest Ooredoo store with the required documents and sign up on the spot or through our Ooredoo website https://www.ooredoo.om/ and press "Eshop".

You can Subscribe and manage your New Shahry bundles through the Ooredoo Oman App.

Your account will expire after a period of 6 months of non-payment.

Your line will be termintated permanently. You will then have a chance to retrive the number within 3 months from the line termination date by paying all outstanding bills and a fee of RO 1.

1. Ooredoo Stores: by visiting customer service in one of our Ooredoo stores.

You can transfer credit using the below channels: 1. Ooredoo Oman App: from the options, click on "Financial Services" and then "Local Credit Transfer".

You can reset your transfer credit password using the below channels:

USSD Menu: By dialling the code *222# and following the instructions.

You can transfer credit between RO 5 and RO 100, depending on your credit score/credit limit.