Data

You can subscribe to an Internet bundle through the following channels:

• Ooredoo Oman App:under the ‘Manage my plan’ tab, click on ‘Let's Go’ and then ‘Add a New Plan’ https://ooapp.page.link/c6zB
• USSD Menu: by dialling *555#
• 1500 Customer Service: follow the voice instructions

You can check your Internet plan through the following channels:

• Ooredoo App: under ‘Data products’: https://ooapp.page.link/ADDONS_DATA
• USSD Menu: by dialing *555# and following the instructions

You might be using up your data quickly for the following reasons:

• Auto back-up: if auto back-up is on, especially when you connect your device with a cable to charge.
• App updates: application updates use a lot of mobile data.
• Social media: social media generally uses a lot of data, especially those that contain video.

Steps to maintain better control of your data:

• Disable WiFi Assist (iPhone only)
• Disable background app refresh (iPhone only)
• Disable auto back-up/app updates through cellular data
• Switch off mobile data when not using the internet

You can get more data through the following channels:

• Ooredoo Oman App:under the ‘Manage my plan’ tab, click on ‘Let's Go’ and then ‘Add a New Plan’.
• USSD: for Hala prepaid customers by dialing *555#
• 1500 Customer Service: follow the voice instructions

You can configure your handset for internet and MMS through the following:

• SMS: by sending an SMS with a keyword ‘All’ to 1501.

Some mobile handsets cannot be configured through SMS. You can manually configure your mobile handset by following the user guide of your handset. You will need the following:

Data settings:

• APN:Ooredoo
• MMS settings:APN:Ooredoo ,
• MMS Server: http://10.128.240.16/servlets/mms

You can also contact us on our social media channels 24/7 (X, Facebook, Instagram) for faster assistance.