Helping customers do more from the comfort of their homes, Ooredoo customers can update their ID quickly and easily, through the award-winning app, negating the need to go to a store. What’s more, by simply scanning the card, the app will notify them when it is up for renewal. It’s the latest in an ever-growing list of features the telecoms company is adding to enrich its customers’ digital lives.

Feras bin Abdullah Al Shaikh, Director of Branding and Communications at Ooredoo, said, “At Ooredoo we continuously work hard to make our services as easy, quick and convenient as possible. As we continue to combat the COVID-19 pandemic, we have updated our app with a range of state-of-the-art features, which means customers can do more from home and stay safe. This is all part of our superior customer experience and what being a digital leader is all about.”

The centrepiece of the company’s forward-thinking digitalisation strategy, the popular Ooredoo App is accessible anytime and anywhere, even if you run out of credit. Easy to use and manage, it is constantly upgraded with new features and offers to meet the evolving needs of its users, including being made available on smartwatches.

The new ID update function is located in the app’s side menu under “My Profile”. For new users, the App can be downloaded free from the Apple store or Google Play.