Muscat, Oman

Continuing to make its customers’ lives easier, especially during the ongoing coronavirus (COVID-19) pandemic, Ooredoo is online and available round the clock through its award-winning App. The Ooredoo App enables a range of useful transactions at the touch of a button, and is constantly upgraded with new features. Most recently, an ID renewal function and SIM card ordering for home delivery were added to an already long list of functionalities. And for those that need assistance, the helpful chatbots, Saeed and Saeeda are always available, so there is nothing left to do but stay home and stay safe.

Designed to cater to all kinds of communication requirements, the free, user-friendly App allows customers to perform a huge range of actions. They can order prepaid and postpaid SIM cards, migrate from Shababiah prepaid to Shahry postpaid, pay bills (fixed and mobile), recharge (fixed and mobile), and even pay and recharge for other Ooredoo numbers. Making it even better, the app also allows customers to upgrade prepaid, postpaid, Fibre Home Internet, plus 4G and 5G Home Internet plans. Users can also buy add-ons – prepaid and postpaid, update expired ID cards, track SIM card orders, make data and credit transfers and even access Ooredoo WhatsApp.

Allowing seamless account management, whether social distancing or not, it’s all part of Ooredoo’s commitment to take care of its customers and drive an all-round superior digital experience. Log in or sign up to unlock a world of benefits. The App can be downloaded free from the Apple store or Google Play.