Muscat, Oman
Ooredoo Oman has won the prestigious ICT – Telecommunications award at the Middle East Technology Excellence Awards 2024, solidifying its spot as a telco trailblazer. This win celebrates Ooredoo’s game-changing ‘Mega Digital Transformation’ programme, which has redefined industry benchmarks in IT infrastructure and digital customer experience (CX).
Aligned with Oman’s Vision 2040, the award-winning Mega Digital Transformation programme is designed to revolutionise Ooredoo’s entire IT framework – from CRM to billing systems by incorporating the latest tech and ICT systems. The result? A sophisticated, omni-channel digital experience that takes customer interactions to the next level.
Dr. Ahmed Al Abri, Chief Technology and Information Officer at Ooredoo, shared his enthusiasm for the accolade: “Winning the ICT – Telecommunications award is a remarkable achievement and a reflection of the hard work and innovation our team has put into the Mega Digital Transformation programme. This recognition validates our commitment to advancing technology and enhancing customer experiences.”
Ooredoo’s win highlights its prominent role in driving technological innovation and its dedication to providing outstanding customer experiences. This accolade reinforces Ooredoo’s crucial position in shaping the future of telecommunications tech in the region.