Muscat, Oman

Designed to make its customers’ digital lives easier, particularly in light of the current coronavirus (COVID-19) pandemic, Ooredoo’s online services enable a range of everyday account-management tasks in the palm of your hand. The highlight is the award-winning app, now with more features and upgrades than ever, including a brand-new ID renewal function and Saeeda and Saeed, the helpful AI chatbots. No need to go to a store, the app can be enjoyed from the comfort of home, 24/7.

Always providing innovative ways to combine easy communication and excellent service, Ooredoo’s award-winning app is free to use and packed with convenient features. Make bill payments, request PUK codes, credit transfers, customise plans, recharge, order a SIM card for home delivery. Making it even better, users can also subscribe to new add-ons, upgrade and add plans and view their activation history, thus allowing them to seamlessly manage their account. One of the latest features of the app now allows subscribers to renew their ID cards quickly and easily just by scanning the card and clicking a button. It’s all part of Ooredoo’s aim to drive an all-round superior digital experience and take care of its customers.

Log in or sign up to unlock a world of benefits. The App can be downloaded free from the Apple store or Google Play.