Search
What are you looking for today?
Back
Plans & Promotions
Looking for a new SIM, or you great new offers? start your search here now
Looking for a new SIM, or you great new offers? start your search here now
Business today is increasingly conducted online, and for this we have our digital self-service channels (Ooredoo App & MyAccount portal) which give our customers a quick and convenient way to manage their telecoms accounts. It provides businesses with a real-time solution which delivers the accuracy and functionality needed to make the right business decisions and stay ahead in today’s competitive market.
Our digital self-service channels are complementary to all Ooredoo business customers with 24/7 access, so that you can make it your central online point for real time monitoring, management and administrative tasks quickly and efficiently.
There are two secured log-in access levels:
Employees– Can access and view their own accounts and carry out the following actions:
(Through MyAccount and Ooredoo App)
Telecommunications Administrator– can view and action account activities at a company level through the Ooredoo App and through MyAccount, as outlined below.
Billing
Monitoring
Control
No, simply select the show button for that MSISDN to reappear.
No, the group member cannot belong to any other group created.
Yes, there must be at least 1 user per group.
Yes, the top up refills instantly.
Both payment methods are available to provide option to corporate customers to make payment at their convenience.
No, for example if the amount for each number is OMR 10, then you can assign OMR 10 or less for the MSISDN’s. However if one particular MSISDN has OMR 10, and you input OMR 12 it will not work as you have exceeded the limit.
Once the change credit limit request is received it will be processed internally. You will be notified immediately once it is finished
You need to fill the electronic form in the website with the required fields. Please fill the mandatory fields accordingly.
Depending on the product. If it is pro-rated it will not be charged entirely, and if it is not pro-rated then it will be charged entirely.
No, there is no need to subscribe at the beginning of the month. From the day you subscribe to the end of the bill cycle it will be pro-rated. The subsequent month will be charged in full.
In case of upgrading a plan, the new plan will take affect the next day, and in case of downgrading a plan, the new plan takes effect next bill cycle.
History log is meant to keep a record of the status of actions done in MyAccount.
It depends on the required information. Some information are already available in the MyAccount website.
If it is a prepaid account that is sending credit it will deduct instantly if it is a post-paid, then it will charge in the bill.
By default, when you sign into the English MyAccount it will be in English, and when you sign into the Arabic page it will be Arabic.
The information will be displayed for the Telecom Admin immediately.
Only Telecom Admin can top-up accounts
Yes.
You can pay the bill normally like an additional service account.
Yes.
You can change it as many time as you want.
